|
The Collection and Release of
Information
Sonic beacon does not collect your
personal information under any circumstances unless you write to us or
send us an email us specifically requesting application support. Release
of your information to a third party can occur only where we have your explicit consent in writing
or via email or we are required to do so by law. That is our privacy policy. The rest of this
page tries to explain why you should be concerned.
Protecting Email Address and Contact Information
When you send us e-mail, we learn your exact email address
and any information you have included in the email. We store your email
on the hard disk of a password protected desktop computer. We never
transfer this information to any other backup media type. At the end of
the computers life the hard drive is physically transferred to another
password protected computer. If the hard drive fails it is destroyed by
an impact tool prior to its disposal in a public waste site. We make no
effort to delete your email contact information from this hard drive unless
you write to us or send us an email requesting us to do so.
When you send us written letters the envelope and letterhead
will contain your contact information. We store your written letters in
the confines of a building in a gated compound that is locked at all
times. Only persons involved in returning written correspondence to you
will have access to these letters. We incinerate all letters, on site, in
a paper burning appliance within one year of receipt. We never place your
envelopes or correspondence in waste paper baskets for disposal in a
public waste site.
When you telephone us your voice message is recorded on a
flash memory based answering machine. The machine is located in the
confines of a building in a gated compound that is locked at all times.
Only persons involved in returning voice correspondence to you will have
access to this machine. The entire contents of this machine are erased
periodically when its record length of 10 minutes is exceeded.
Other Contact
Information
On our Feedback web page we provide users
the option of submitting names, addresses, phone numbers, fax numbers and
email addresses for the purpose of contacting you for sales or support
follow-up. This data is not shared with anyone outside of our
organization without your explicit
consent in writing or email or
where we are required or permitted to do so by law.
Our Web Pages and Email Services
Sonic beacon’s web pages and email services are hosted by a
password protected, SSAE16 and PCI compliant sever facility located at
any one of eight locations in the United States of America. It employs
DoS and DDoS mitigation appliances to discern traffic quality and filter
malicious activity. In addition we visually check the contents of our web
sites directory structure periodically to check for the presence of any
unauthorized files.
Use of Cookies on our Web Pages
Sonic beacon does not employ cookies.
Our Local Computers
Sonic beacon’s software development and testing computers are
Microsoft Windows XP Professional, Windows 7 and Windows 8 based desktop
machines that are wirelessly connected to the internet via an encrypted
radio link hosted by an internet service provider based in Ottawa,
Ontario Canada . In addition to having firewalls enabled at all times
these machines employ an anti-virus agent to perform real time protection
and weekly scans for malware on the hard drives of those machines.
Contact Us Regarding
Our Policy
We believe deeply in personal asset and
data protection and take very seriously the act of any individual or
organization attempting breach our privacy policies or security
protocols. Any person found in violation of our security or privacy
policies will be immediately be reported to the Canadian Anti-Fraud Center
which is in partnership with the Province of Ontario’s Police Service and
Canada’s Federal Police Force. If you have any
information regarding such contraventions or just have questions
regarding this Privacy Policy or our implementation, please contact us in
writing at.
Sonic Beacon
155 Indian Hill Road RR#1
Pakenham, Ontario
Canada K0A 2X0
|
